topic YouTube kids app not working in Sky Q

YouTube kids app not working

Warty123 — Sun, 25 Feb 2024 11:27:41 GMT

On both my main box and multi room box the you tube kids app loads up and goes in to my child's profile but no videos appear to choose from as they would normally do.

This has been happening for a week now.

please help.

Re: YouTube kids app not working

Tom-W19 — Mon, 26 Feb 2024 08:17:47 GMT

Hi @Warty123

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: YouTube kids app not working

Tom-W19 — Wed, 28 Feb 2024 08:33:13 GMT

Hi @Warty123

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.