topic Re: Mini box tv not working in Sky Q

Mini box tv not working

6691nwad — Sat, 24 Feb 2024 08:53:03 GMT

Thursday had planned engineer round as problem with q box had to be replaced.. after chatting the guy said I could have sky mini box in my bedroom so today I have tried to use it for the first time the sky box comes on but the tv will not can you advise what to do as he did not show me it working before he left

Re: Mini box tv not working

Greenfingers001 — Sun, 25 Feb 2024 08:33:51 GMT

Hi there @6691nwad , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Mini box tv not working

Quoman7 — Sun, 25 Feb 2024 09:19:31 GMT

@6691nwad wrote:

Thursday had planned engineer round as problem with q box had to be replaced.. after chatting the guy said I could have sky mini box in my bedroom so today I have tried to use it for the first time the sky box comes on but the tv will not can you advise what to do as he did not show me it working before he left

Hi @6691nwad click on the link Here and follow the instructions?

Re: Mini box tv not working

Lisa-P1987 — Tue, 27 Feb 2024 11:08:51 GMT

We are still looking to help you @6691nwad . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks