topic Re: Remote not working in Sky Q https://helpforum.sky.com/t5/Sky-Q/Remote-not-working/m-p/4571578#M632954 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3161343">@Matt3485</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well you’ll have a spare.</P> Sat, 24 Feb 2024 11:13:51 GMT Daniel0210 2024-02-24T11:13:51Z Remote not working https://helpforum.sky.com/t5/Sky-Q/Remote-not-working/m-p/4571486#M632927 <P>The sky remote is faulty and not working&nbsp;</P> Sat, 24 Feb 2024 09:36:42 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-not-working/m-p/4571486#M632927 Matt3485 2024-02-24T09:36:42Z Re: Remote not working https://helpforum.sky.com/t5/Sky-Q/Remote-not-working/m-p/4571578#M632954 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3161343">@Matt3485</a>&nbsp;<BR />After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely <STRONG>broken/faulty, </STRONG>if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI). <BR /><A href="https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch" target="_blank">https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch</A><BR /><BR />It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well you’ll have a spare.</P> Sat, 24 Feb 2024 11:13:51 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-not-working/m-p/4571578#M632954 Daniel0210 2024-02-24T11:13:51Z