topic Re: Remotes stopped working in Sky Q

Remotes stopped working

Bears19 — Tue, 20 Feb 2024 09:52:38 GMT

Hi, I've two remotes that stopped working one of my Sky Q box and One was a free remote that I got from Sky as a gift first I got out of the box it doesn't work. Can you help

Re: Remotes stopped working

Addie15 — Wed, 21 Feb 2024 08:11:58 GMT

Hi there, @Bears19. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Remotes stopped working

Lisa-P1987 — Fri, 23 Feb 2024 11:40:41 GMT

Thanks for chatting to us @Bears19 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks