https://helpforum.sky.com/t5/Sky-Q/u/m-p/4569639#M632621 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20240222_121735.jpg" style="width: 4000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/97519iBF84EB3678592B43/image-size/medium?v=v2&amp;px=400" role="button" title="20240222_121735.jpg" alt="20240222_121735.jpg" /></span></P><P> my problem&nbsp;</P> Thu, 22 Feb 2024 12:31:01 GMT ls1968 2024-02-22T12:31:01Z https://helpforum.sky.com/t5/Sky-Q/u/m-p/4569639#M632621 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="20240222_121735.jpg" style="width: 4000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/97519iBF84EB3678592B43/image-size/medium?v=v2&amp;px=400" role="button" title="20240222_121735.jpg" alt="20240222_121735.jpg" /></span></P><P> my problem&nbsp;</P> Thu, 22 Feb 2024 12:31:01 GMT https://helpforum.sky.com/t5/Sky-Q/u/m-p/4569639#M632621 ls1968 2024-02-22T12:31:01Z https://helpforum.sky.com/t5/Sky-Q/u/m-p/4569643#M632623 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2083314">@ls1968</a>&nbsp; Have you checked that the HDMI cable is correctly seated at both ends?</P> Thu, 22 Feb 2024 12:35:55 GMT https://helpforum.sky.com/t5/Sky-Q/u/m-p/4569643#M632623 Invisiblename 2024-02-22T12:35:55Z https://helpforum.sky.com/t5/Sky-Q/u/m-p/4569646#M632626 <P>Thanks gor help have unplugged all leads no difference&nbsp;</P> Thu, 22 Feb 2024 12:40:24 GMT https://helpforum.sky.com/t5/Sky-Q/u/m-p/4569646#M632626 ls1968 2024-02-22T12:40:24Z https://helpforum.sky.com/t5/Sky-Q/u/m-p/4569657#M632631 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2083314">@ls1968</a>&nbsp;wrote:<BR /><P>Thanks gor help have unplugged all leads no difference&nbsp;</P><HR /></BLOCKQUOTE><P>Have you tried restarting the Sky Q by putting it in standby, turning off at the wall socket, waiting 30 secs, then turning on again?</P> Thu, 22 Feb 2024 12:56:44 GMT https://helpforum.sky.com/t5/Sky-Q/u/m-p/4569657#M632631 Invisiblename 2024-02-22T12:56:44Z https://helpforum.sky.com/t5/Sky-Q/u/m-p/4569660#M632632 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1708606539383229002546092609885.jpg" style="width: 4000px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/97520i4B9274C8743DE6B5/image-size/medium?v=v2&amp;px=400" role="button" title="1708606539383229002546092609885.jpg" alt="1708606539383229002546092609885.jpg" /></span></P><P> </P> Thu, 22 Feb 2024 12:56:14 GMT https://helpforum.sky.com/t5/Sky-Q/u/m-p/4569660#M632632 ls1968 2024-02-22T12:56:14Z