https://helpforum.sky.com/t5/Sky-Q/Netflix-freezing-sky-q-box/m-p/4569344#M632567 <P>Have you tried a Reset Settings in the installer menu?</P> Thu, 22 Feb 2024 00:37:08 GMT Chodley 2024-02-22T00:37:08Z https://helpforum.sky.com/t5/Sky-Q/Netflix-freezing-sky-q-box/m-p/4569261#M632556 <P>I load Netflix program and get the spinning wheel....however after this I can't get back to watching normal broadcasts on the box. The whole screen goes blank and I can't get out of this without switching the box off and on.</P><P>I can still watch Netflix through the app on the tv itself</P><P><BR />this has also happened on Amazon when the 2nd advert is played,don't know if there's any connection?</P><P>&nbsp;</P> Wed, 21 Feb 2024 20:22:41 GMT https://helpforum.sky.com/t5/Sky-Q/Netflix-freezing-sky-q-box/m-p/4569261#M632556 Consett 2024-02-21T20:22:41Z https://helpforum.sky.com/t5/Sky-Q/Netflix-freezing-sky-q-box/m-p/4569344#M632567 <P>Have you tried a Reset Settings in the installer menu?</P> Thu, 22 Feb 2024 00:37:08 GMT https://helpforum.sky.com/t5/Sky-Q/Netflix-freezing-sky-q-box/m-p/4569344#M632567 Chodley 2024-02-22T00:37:08Z