topic Broadband was fitted yesterday. Tv saying reposition satellite dish ? in Sky Q

Broadband was fitted yesterday. Tv saying reposition satellite dish ?

ElaineAtkinson — Wed, 21 Feb 2024 19:29:21 GMT

Broadband fitted yesterday.

connected tv today and it's saying reposition satellite dish ??

Re: Broadband was fitted yesterday. Tv saying reposition satellite dish ?

nigea99 — Wed, 21 Feb 2024 19:37:30 GMT

@ElaineAtkinson wrote:

Broadband fitted yesterday.

connected tv today and it's saying reposition satellite dish ??

hi @ElaineAtkinson

Is that the correct message as SKY Q does not generate such a message

Is it possible that this message is from a Satellite tuner in your TV ?

If not that message what message is it ?

Re: Broadband was fitted yesterday. Tv saying reposition satellite dish ?

oldfella — Wed, 21 Feb 2024 19:37:42 GMT

@ElaineAtkinson wrote:

Broadband fitted yesterday.

connected tv today and it's saying reposition satellite dish ??

Certainly not a Sky Q message @ElaineAtkinson

Q message would be No Satellite signal.

Work through the following link and if you cannot solve your issue it will lead to booking a Engineer.
Alternately, if you are on a Communal Dish you will need to contact your Landlord or Management company.
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q

Re: Broadband was fitted yesterday. Tv saying reposition satellite dish ?

Anonymous — Wed, 21 Feb 2024 19:38:03 GMT

@ElaineAtkinson wrote:
Broadband fitted yesterday.
connected tv today and it's saying reposition satellite dish ??

That isn't a message that your Sky box will ever display, what exactly does it say? Unless you had Openreach (or possibly Sky) fitting an outside broadband termination point and they disturbed the dish or the wiring, I can't see how having broadband fitted affects your TV. Is the Sky TV box hardwired or using WiFi?

Re: Broadband was fitted yesterday. Tv saying reposition satellite dish ?

Anonymous — Wed, 21 Feb 2024 19:41:09 GMT

3 answers all at once 🙂