https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-won-t-play-any-channels-the-schedule-is-there-but-blank-preview-I-have-reset-bo/m-p/4568438#M632395 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1139330">@19sunshine71</a>&nbsp;wrote:<BR /> <P>My sky mini box won't play any channels , the schedule is there but blank preview , I have reset box and reconnected to internet and main box</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1139330">@19sunshine71</a>&nbsp;</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR />If the mini still does not connect try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).<BR /><BR />If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.</P> Tue, 20 Feb 2024 21:53:55 GMT oldfella 2024-02-20T21:53:55Z https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-won-t-play-any-channels-the-schedule-is-there-but-blank-preview-I-have-reset-bo/m-p/4568437#M632394 <P>My sky mini box won't play any channels , the schedule is there but blank preview , I have reset box and reconnected to internet and main box</P> Tue, 20 Feb 2024 21:52:30 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-won-t-play-any-channels-the-schedule-is-there-but-blank-preview-I-have-reset-bo/m-p/4568437#M632394 19sunshine71 2024-02-20T21:52:30Z https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-won-t-play-any-channels-the-schedule-is-there-but-blank-preview-I-have-reset-bo/m-p/4568438#M632395 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1139330">@19sunshine71</a>&nbsp;wrote:<BR /> <P>My sky mini box won't play any channels , the schedule is there but blank preview , I have reset box and reconnected to internet and main box</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/1139330">@19sunshine71</a>&nbsp;</P> <P>First try rebooting the main Q box and then when this is completely back up and running reboot the mini.<BR />To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.<BR /><BR />Reboot the mini as above.<BR />If the mini still does not connect try a Network Reset on the mini.<BR />Network Reset found in mini Home - Settings - Setup - Network. <BR />Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with main Q box.<BR />You will be asked to press the WPS button on the main Q box (not the mini as the Network reset will start the mini WPS automatically).<BR /><BR />If you are on Sky Broadband and the Router is nearer to the mini than the main box then you can try pressing WPS on the router instead of the main Q box. If you do this make sure you press the Sky router WPS button and not the router reset button.</P> Tue, 20 Feb 2024 21:53:55 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-won-t-play-any-channels-the-schedule-is-there-but-blank-preview-I-have-reset-bo/m-p/4568438#M632395 oldfella 2024-02-20T21:53:55Z https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-won-t-play-any-channels-the-schedule-is-there-but-blank-preview-I-have-reset-bo/m-p/4568449#M632396 <P>Sorted thank you for your help&nbsp;</P> Tue, 20 Feb 2024 22:04:34 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-mini-box-won-t-play-any-channels-the-schedule-is-there-but-blank-preview-I-have-reset-bo/m-p/4568449#M632396 19sunshine71 2024-02-20T22:04:34Z