topic Re: Sky software update in Sky Q

Sky software update

Nedder — Tue, 20 Feb 2024 18:29:26 GMT

I came home from work to find a message on my screen saying that a new software update has been downloaded and asking if I want to accept. I have pressed various buttons in order to make 'Accept' happen but nothing happens.

Re: Sky software update

oldfella — Tue, 20 Feb 2024 18:31:38 GMT

@Nedder wrote:

I came home from work to find a message on my screen saying that a new software update has been downloaded and asking if I want to accept. I have pressed various buttons in order to make 'Accept' happen but nothing happens.

Hi @Nedder

Suspect that is a message from your TV set and you need to use your TV remote to clear it.

Re: Sky software update

Tracey109 — Mon, 11 Nov 2024 22:41:09 GMT

Hi .

I can't press agree to let uo date take place so how can I do it

Re: Sky software update

GD1 — Tue, 12 Nov 2024 01:05:15 GMT

@Tracey109 You need to use the TV remote not your Sky remote as this is not a Sky Q message but a TV message.