https://helpforum.sky.com/t5/Sky-Q/Sky-q-returns/m-p/4567935#M632284 <P>Thanks for escalating. We've sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/814685">@Cheekie+monkey</a></SPAN>.</P> Tue, 20 Feb 2024 14:01:50 GMT Tom-W19 2024-02-20T14:01:50Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-returns/m-p/4567895#M632281 <P>I have returned all 5 Q boxes to you all in the same box, but today I have received an email saying we are still waiting for 3 boxes to be received. I have checked the tracking number and it says it was delivered. Where do I go from here?</P> Tue, 20 Feb 2024 13:33:45 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-returns/m-p/4567895#M632281 Cheekie+monkey 2024-02-20T13:33:45Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-returns/m-p/4567899#M632282 <P>Phone Sky CSs and discuss the issue with them directly .... this is a Sky Customer Community<span class="lia-unicode-emoji" title=":winking_face:">😉</span></P> Tue, 20 Feb 2024 13:37:42 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-returns/m-p/4567899#M632282 Exiled-in-HH 2024-02-20T13:37:42Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-returns/m-p/4567931#M632283 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/814685">@Cheekie+monkey</a>&nbsp;wrote:<BR /><P>I have returned all 5 Q boxes to you all in the same box, but today I have received an email saying we are still waiting for 3 boxes to be received. I have checked the tracking number and it says it was delivered. Where do I go from here?</P><HR /></BLOCKQUOTE><P>I'll escalate this to Sky for you - watch out for a chat bubble to open on this site.</P> Tue, 20 Feb 2024 14:00:18 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-returns/m-p/4567931#M632283 Invisiblename 2024-02-20T14:00:18Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-returns/m-p/4567935#M632284 <P>Thanks for escalating. We've sent an invite to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/814685">@Cheekie+monkey</a></SPAN>.</P> Tue, 20 Feb 2024 14:01:50 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-returns/m-p/4567935#M632284 Tom-W19 2024-02-20T14:01:50Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-returns/m-p/4569792#M632661 <P>Update - We spoke to <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/814685">@Cheekie+monkey</a></SPAN> and after checks, their equipment was exempted from receiving any fees <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 22 Feb 2024 14:55:15 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-returns/m-p/4569792#M632661 Lisa-P1987 2024-02-22T14:55:15Z