topic Re: Mini box needs rebooting every time in Sky Q

Mini box needs rebooting every time

James1954 — Mon, 19 Feb 2024 15:23:43 GMT

Every time I use the mini box it say there is a connectivity problem and I can't watch TV. I reboot it and it's fine

Addie15 — Tue, 20 Feb 2024 08:23:22 GMT

Hi there, @James1954. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

James1954 — Tue, 20 Feb 2024 11:55:38 GMT

I've had a Sky engineer visit this morning and he's hard-wired one of the signal boosters. All seems OK at the moment