topic Sky UHD football freezing in Sky Q

Sky UHD football freezing

Marcel78 — Tue, 20 Feb 2024 06:29:45 GMT

Hello,

Does anyone else have the picture freezing whilst watching live football in UHD?

It is so annoying and ruins the game and I now end up switching over to HD it is that bad.

Is there any fix for this?

Re: Sky UHD football freezing

Quoman7 — Tue, 20 Feb 2024 07:45:51 GMT

@Marcel78 wrote:

Hello,

Does anyone else have the picture freezing whilst watching live football in UHD?

It is so annoying and ruins the game and I now end up switching over to HD it is that bad.

Is there any fix for this?

Hi @Marcel78 Check that your HDMI input setting on your TV is set to "Enhanced" for UHD?

Re: Sky UHD football freezing

Marcel78 — Tue, 20 Feb 2024 07:52:59 GMT

I don't have such a setting but it won't be to do with that - UHD is fine on everything else such as on demand and Netflix for example. It is only when watching live football in UHD and it seems like it's not just me that is having this issue a lot of people have reported it.