Sky remote and sky box don’t seem to be working

Ama56 — Sat, 17 Feb 2024 21:38:40 GMT

Sky q box isn't working, the blue Q on the box isn't on and the remote control doesn't work

Re: Sky remote and sky box don’t seem to be working

oldfella — Sat, 17 Feb 2024 21:43:25 GMT

@Ama56 wrote:

Sky q box isn't working, the blue Q on the box isn't on and the remote control doesn't work

The blue Q only comes on when playing back a recording or after a reboot.

Try rebooting your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led).

note: some features may take up to 5 minutes to return.

If you had to press the button on the box to get it on then

Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the remote led flashes and follow onscreen instructions to re- pair.

topic Sky remote and sky box don’t seem to be working in Sky Q

Sky remote and sky box don’t seem to be working

Re: Sky remote and sky box don’t seem to be working