https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-box-constantly-skips-to-a-black-screen-I-have-changed-the-hdmi-cable-and-theres-been-no-ch/m-p/4563484#M631444 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2906670">@Bec99</a>&nbsp;wrote:<BR /> <P>My sky q box constantly skips to a black screen. I have changed my hdmi cable and no change&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2906670">@Bec99</a>&nbsp;</P> <P><BR />Try a Reset Settings in the Q box hidden menu. <BR />To enter hidden menu press Home and navigate down to Settings but do not select Settings.<BR />With Settings highlighted press <STRONG>0 0 1 Select.</STRONG><BR />Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings. <BR />After the Reset you will have to re pair your Bluetooth remote If you use one.<BR />If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.<BR />To re pair the remote press 1 &amp; 3 together on the remote and follow onscreen instructions to re pair.<BR /><BR />Make sure that you are pointing the remote at the Q box when you press 1 &amp; 3 together.<BR /><BR />Resetting the settings will also reset:<BR /><BR />Audio visual settings, such as picture resolution and HDMI control<BR />Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.</P> Thu, 15 Feb 2024 11:37:33 GMT oldfella 2024-02-15T11:37:33Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-box-constantly-skips-to-a-black-screen-I-have-changed-the-hdmi-cable-and-theres-been-no-ch/m-p/4563480#M631443 <P>My sky q box constantly skips to a black screen. I have changed my hdmi cable and no change&nbsp;</P> Thu, 15 Feb 2024 11:35:14 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-box-constantly-skips-to-a-black-screen-I-have-changed-the-hdmi-cable-and-theres-been-no-ch/m-p/4563480#M631443 Bec99 2024-02-15T11:35:14Z https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-box-constantly-skips-to-a-black-screen-I-have-changed-the-hdmi-cable-and-theres-been-no-ch/m-p/4563484#M631444 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2906670">@Bec99</a>&nbsp;wrote:<BR /> <P>My sky q box constantly skips to a black screen. I have changed my hdmi cable and no change&nbsp;</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2906670">@Bec99</a>&nbsp;</P> <P><BR />Try a Reset Settings in the Q box hidden menu. <BR />To enter hidden menu press Home and navigate down to Settings but do not select Settings.<BR />With Settings highlighted press <STRONG>0 0 1 Select.</STRONG><BR />Only Carry out the first Reset (Reset Settings) as the other two will wipe all recordings. <BR />After the Reset you will have to re pair your Bluetooth remote If you use one.<BR />If you cannot switch the Q box on with the remote after the Reset press the Standby button (Amber led) on the front of the box.<BR />To re pair the remote press 1 &amp; 3 together on the remote and follow onscreen instructions to re pair.<BR /><BR />Make sure that you are pointing the remote at the Q box when you press 1 &amp; 3 together.<BR /><BR />Resetting the settings will also reset:<BR /><BR />Audio visual settings, such as picture resolution and HDMI control<BR />Settings changed within the hidden engineer menu, include LNB type. If on a communal dish you need to reset the LNB to SCR in the hidden menu. After changing the LNB type you need to reboot the Q box.</P> Thu, 15 Feb 2024 11:37:33 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-Q-box-constantly-skips-to-a-black-screen-I-have-changed-the-hdmi-cable-and-theres-been-no-ch/m-p/4563484#M631444 oldfella 2024-02-15T11:37:33Z