topic Re: UHD adverts in Sky Q

UHD adverts

SteR — Thu, 15 Feb 2024 10:07:06 GMT

On my Sky Q Home Screen you are currently advertising a free trial of UHD 'so you can watch great programs like True Dectective in UHD' . I have a UHD subscription but can't see a UHD version of this programme. Am I missing something or is this an error on Sky's part?

Re: UHD adverts

oldfella — Thu, 15 Feb 2024 10:15:34 GMT

@SteR wrote:

On my Sky Q Home Screen you are currently advertising a free trial of UHD 'so you can watch great programs like True Dectective in UHD' . I have a UHD subscription but can't see a UHD version of this programme. Am I missing something or is this an error on Sky's part?

Hi @SteR

Make sure that your Q box is set to 2160p 10 bit resolution

Re: UHD adverts

cuke — Thu, 15 Feb 2024 10:39:22 GMT

@SteR wrote:
On my Sky Q Home Screen you are currently advertising a free trial of UHD 'so you can watch great programs like True Dectective in UHD' . I have a UHD subscription but can't see a UHD version of this programme. Am I missing something or is this an error on Sky's part?

We've been watching it in UHD from on demand...

Re: UHD adverts

SteR — Thu, 15 Feb 2024 13:10:26 GMT

Cheers I finally found the UHD version under All Formats, think I was looking in the wrong place to start with as it doesn't show up on any other listing pages