topic Re: To use this service you need a satellite signal in Sky Q

To use this service you need a satellite signal

Mace55 — Wed, 14 Feb 2024 15:28:57 GMT

I'm currenty on TV Essentials package as I cannot get Sky in my temp accomodation. I've bee using apps and watching recording now suddenly I can't as I get the message "to use this service you need a satellite signal"?

Re: To use this service you need a satellite signal

xenon81 — Wed, 14 Feb 2024 15:34:44 GMT

The box will only work for a limited time without a satellite signal. If you don't have one, unfortunately there's nothing you can do.

Re: To use this service you need a satellite signal

TimmyBGood — Wed, 14 Feb 2024 15:58:56 GMT

@Mace55

As @xenon81 indicates, Sky satellite receivers with hard drives have always needed a periodic refresh of subscription information over the satellite dish because this ensures they aren't being used as offline playback devices after a subscription has ceased.