Multi room signal issues

NikkiA — Tue, 13 Feb 2024 21:56:44 GMT

I have Sky Q with 4 mini boxes. All the mini boxes except 1 work reasonably fine (just need resetting every so often) but one of the bedroom ones just seems to consistently be problematic. It is the furthest from the main box (in a bedroom) but we have a sky wifi booster outside the room. Despite the booster, this box constantly freezes and disconnects from the WiFi network.

Any ideas on what I should do next?

Re: Multi room signal issues

oldfella — Tue, 13 Feb 2024 22:20:40 GMT

@NikkiA wrote:

I have Sky Q with 4 mini boxes. All the mini boxes except 1 work reasonably fine (just need resetting every so often) but one of the bedroom ones just seems to consistently be problematic. It is the furthest from the main box (in a bedroom) but we have a sky wifi booster outside the room. Despite the booster, this box constantly freezes and disconnects from the WiFi network.

Any ideas on what I should do next?

Hi @NikkiA

Assume it's a Sky Q WiFi booster you have?

If it is then reconnect the booster to the nearest Q device using WPS (other then the problem mini you are trying to connect)

Once it is connected carry out a Network reset on the problem mini

Network Reset found in mini Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to WPS with nearest Q device (assume it's the Sky Q booster)
You will be asked to press the WPS button on the Booster (not the mini as the Network reset will start the mini WPS automatically).

topic Multi room signal issues in Sky Q

Multi room signal issues

Re: Multi room signal issues