https://helpforum.sky.com/t5/Sky-Q/Picture-freezing/m-p/4562036#M631085 <P>We have a multi room package. The picture on the tv in our bedroom keeps freezing and stuttering. We have bought a new cable and also a new television however this has not rectified the problem. I would be grateful if this could be looked into please. Thank you.</P> Tue, 13 Feb 2024 18:54:09 GMT Sal2xx 2024-02-13T18:54:09Z https://helpforum.sky.com/t5/Sky-Q/Picture-freezing/m-p/4562036#M631085 <P>We have a multi room package. The picture on the tv in our bedroom keeps freezing and stuttering. We have bought a new cable and also a new television however this has not rectified the problem. I would be grateful if this could be looked into please. Thank you.</P> Tue, 13 Feb 2024 18:54:09 GMT https://helpforum.sky.com/t5/Sky-Q/Picture-freezing/m-p/4562036#M631085 Sal2xx 2024-02-13T18:54:09Z https://helpforum.sky.com/t5/Sky-Q/Picture-freezing/m-p/4562116#M631105 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3972520">@Sal2xx</a>&nbsp;wrote:<BR /> <P>We have a multi room package. The picture on the tv in our bedroom keeps freezing and stuttering. We have bought a new cable and also a new television however this has not rectified the problem. I would be grateful if this could be looked into please. Thank you.</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3972520">@Sal2xx</a>&nbsp;Have you tried rebooting your main Q box ie <BR />putting your box into Standby then switching it off at the wall for 30 seconds <BR />switch it back on then follow the on screen instructions</P> <P>then</P> <P>reboot the mini box</P> Tue, 13 Feb 2024 20:21:13 GMT https://helpforum.sky.com/t5/Sky-Q/Picture-freezing/m-p/4562116#M631105 Laing1 2024-02-13T20:21:13Z