https://helpforum.sky.com/t5/Sky-Q/Sky-box-error-message-no-internet-connection/m-p/4561387#M630965 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3971790">@Ian2024</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 13 Feb 2024 09:24:24 GMT Lisa-P1987 2024-02-13T09:24:24Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-error-message-no-internet-connection/m-p/4561123#M630894 <P>Sky Q box error message 'no internet connection'.</P><P>&nbsp;</P><P>I have reset the box, the router and re installed internet but same issue remains</P> Mon, 12 Feb 2024 19:42:07 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-error-message-no-internet-connection/m-p/4561123#M630894 Ian2024 2024-02-12T19:42:07Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-error-message-no-internet-connection/m-p/4561387#M630965 <P>Hi there <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3971790">@Ian2024</a></SPAN> , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A></P> Tue, 13 Feb 2024 09:24:24 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-error-message-no-internet-connection/m-p/4561387#M630965 Lisa-P1987 2024-02-13T09:24:24Z https://helpforum.sky.com/t5/Sky-Q/Sky-box-error-message-no-internet-connection/m-p/4563336#M631408 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3971790">@Ian2024</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Thu, 15 Feb 2024 09:35:28 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-box-error-message-no-internet-connection/m-p/4563336#M631408 Greenfingers001 2024-02-15T09:35:28Z