topic Re: Sky Golf Channel: Distorted Sound & Picture - Ireland in Sky Q

Sky Golf Channel: Distorted Sound & Picture - Ireland

Mcdonnek — Mon, 22 Jan 2024 12:17:29 GMT

We are SkyQ users. Recently the Sky Golf channel (405) has started to have frequent audio and picture disruptions. It's only happening on this channel. Have restarted the box, checked broadband connection and all is fine. Anyone else having this problem? Any suggestions welcome.

Moderator note: subject of thread updated to better reflect the conversation

Re: Sky Golf Channel distorted picture

ftballman — Sat, 20 Jan 2024 22:58:20 GMT

Yess me too. Started wrecking my head last night. Feared a dish problem. Frequent sound drops and breakup..

I wonder are you in Ireland. For me it's the Irish version of golf. Checking the transponder, I'm getting issues on sky crime and sky documentaries.

If it's a dish alignment issue the incoming storm should knock it right offline.

Re: Sky Golf Channel distorted picture

Liza111 — Sun, 21 Jan 2024 13:11:38 GMT

Same for me, all weekend terrible

Re: Sky Golf Channel distorted picture

Aidan444 — Sun, 21 Jan 2024 13:55:26 GMT

Yes same here

done all the checks and having the same problem

Re: Sky Golf Channel distorted picture

ftballman — Sun, 21 Jan 2024 14:15:09 GMT

Well either at least 4 of us have developed dish alignment issues at the same time ( and pre storm before anyone says), there's a problem with the channel/ transponder.

Re: Sky Golf Channel distorted picture

Aidan444 — Mon, 22 Jan 2024 10:18:16 GMT

Has anyone contacted sky to ask what the issue is

Moderator note: @ removed as this isn't Sky but a member of the Community

Re: Sky Golf Channel distorted picture

Aidan444 — Sun, 21 Jan 2024 14:26:46 GMT

I just went through the problem solving again, it recommended LNB to be set to Wideband. I switched it over to SCR for a few minutes then back to Wideband. Seems to have improved but still a bit of interference

Re: Sky Golf Channel distorted picture

Golf_fan — Sun, 21 Jan 2024 20:50:39 GMT

So frustrated that I'm now watching on 863 as 405 HD unwatchable

Re: Sky Golf Channel distorted picture

KevNewMedia — Mon, 22 Jan 2024 10:53:59 GMT

Morning Everyone

Thank you so much for making us aware of this problem.

Can I ask whether the problem persists and whether you are watching in the UK or RoI?

Re: Sky Golf Channel distorted picture

Aidan444 — Mon, 22 Jan 2024 11:04:21 GMT

Watching in ROI

problem is only with sky golf for me.

it's been going on about 2 weeks and currently not watchable on HD channel

Re: Sky Golf Channel distorted picture

Mcdonnek — Mon, 22 Jan 2024 11:28:19 GMT

Thanks for looking into this. I'm also in ROI and issue has been going on for a couple of weeks. I just checked it there briefly and it seems to be working ok at the moment.

Re: Sky Golf Channel distorted picture

Aidan444 — Mon, 22 Jan 2024 12:04:22 GMT

Yes same here , no interference now.

Thanks

Re: Sky Golf Channel distorted picture

KevNewMedia — Mon, 22 Jan 2024 12:16:27 GMT

Thank you for coming back to me so quick!

I've passed the information on to our support teams and when I have an update I will let you all know.

Re: Sky Golf Channel: Distorted Sound & Picture - Ireland

ftballman — Mon, 12 Feb 2024 01:11:23 GMT

I noticed this again on Sunday night. Lots of sound dropouts and some breakup.

Again this is on the Irish version of sky sports golf hd.

Re: Sky Golf Channel distorted picture

Aidan444 — Tue, 13 Feb 2024 22:51:26 GMT

Hi kev

its back the same again, unwatchable.

is this going to be a constant issue?

Re: Sky Golf Channel distorted picture

Aidan444 — Thu, 18 Apr 2024 21:01:11 GMT

this is still an ongoing issue, is there a reason for this ???

Re: Sky Golf Channel distorted picture

ThePope27 — Thu, 18 Apr 2024 21:18:07 GMT

Not sure as I'm not in ROI but as a work around try and Manually tune the UK version of Sky Sports Golf HD

Re: Sky Golf Channel distorted picture

ThePope27 — Thu, 18 Apr 2024 21:22:00 GMT

@Aidan444

12012 V DVB-S2

8PSK 27500
2/3 MPEG-4
HD Eng Videoguard

Re: Sky Golf Channel: Distorted Sound & Picture - Ireland

ftballman — Fri, 14 Jun 2024 12:45:49 GMT

This appears to be happening again. Glitching and freezing.

Again this is the Irish version of sky sports golf.

Re: Sky Golf Channel: Distorted Sound & Picture - Ireland

SeanieOD — Fri, 14 Jun 2024 12:59:55 GMT

Broken picture & interference on 405 right at the start of round 2 of US Golf open...what a pain and especially at a high cost of sports package

watching here in Ireland but not for long if this keeps up🙈🙈