topic Sky box is making a loud noise in Sky Q

Sky box is making a loud noise

KeithSmith — Sun, 11 Feb 2024 11:23:35 GMT

Came down this morning and the sky box was making the loudest churning noise. Like aggressive loud buzzing hum and sounds like fan related but really really loud.

sky seems to be working on the tv but the noise is all consuming ! We've unplugged and replugged and on and offed a few times and no luck.

Re: Sky box is making a loud noise

Greenfingers001 — Mon, 12 Feb 2024 08:54:08 GMT

Hi there @KeithSmith , I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky box is making a loud noise

Greenfingers001 — Tue, 13 Feb 2024 08:59:32 GMT

We are still looking to help you @KeithSmith . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks