topic Re: SkyQ box wont switch on in Sky Q

SkyQ box wont switch on

martinbooker — Sun, 11 Feb 2024 10:30:10 GMT

My sky lost satilite signal earlier in the week and now the box wont switch on. The orange light is on.

Re: SkyQ box wont switch on

lettice — Sun, 11 Feb 2024 10:37:59 GMT

Try the Sky Q recovery procedure from power off as described in step 2 here;

https://www.sky.com/help/home/sky-tv/sky-tv-q/fixing-sky-q/fixing-q-equipment/sky-q-box-wont-turn-on/articles/sky-q-box-wont-turn-on

Re: SkyQ box wont switch on

oldfella — Sun, 11 Feb 2024 10:55:28 GMT

@martinbooker wrote:

My sky lost satilite signal earlier in the week and now the box wont switch on. The orange light is on.

Hi @martinbooker

Have you tried pressing the Standby button (Amber led) on the front of the Q box.
If this turns the Q box on
Try completly resetting your Bluetooth remote.
Press and hold 7 & 9 together on the remote until it’s led flashes four times.
Then make sure that you are pointing your remote at the Q box and press 1 & 3 together until the led flashes and follow onscreen instructions to re- pair.