topic Re: I need a new sky q remote control in Sky Q

I need a new sky q remote control

Milliemildred12 — Sat, 10 Feb 2024 23:18:24 GMT

I need a new sky q remote control

Re: I need a new sky q remote control

Milliemildred12 — Sat, 10 Feb 2024 23:22:13 GMT

I need a new sky q voice remote control

Re: I need a new sky q remote control

Invisiblename — Sat, 10 Feb 2024 23:33:54 GMT

@Milliemildred12 wrote:
I need a new sky q voice remote control

They are readily available at many supermarkets & a famous online retail outlet that has a rainforest named after it.

Re: I need a new sky q remote control

Daniel0210 — Sun, 11 Feb 2024 03:27:58 GMT

@Milliemildred12
After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well you’ll have a spare.