topic Re: Cost of engineer’s visit to upgrade my package to Sky Q. in Sky Q

Cost of engineer’s visit to upgrade my package to Sky Q.

Stuart+Gulleford — Sat, 10 Feb 2024 16:27:54 GMT

I'm trying to upgrade to Sky Q. In the small print, they say there is a charge for an engineer's visit to carry out the upgrade. It doesn't say how much this costs. Does anyone know?

Re: Cost of engineer’s visit to upgrade my package to Sky Q.

Daniel0210 — Sat, 10 Feb 2024 16:29:49 GMT

@Stuart+Gulleford

There is no charge as far as I'm aware.

Re: Cost of engineer’s visit to upgrade my package to Sky Q.

nigea99 — Sat, 10 Feb 2024 16:40:34 GMT

@Stuart+Gulleford wrote:

I'm trying to upgrade to Sky Q. In the small print, they say there is a charge for an engineer's visit to carry out the upgrade. It doesn't say how much this costs. Does anyone know?

hi @Stuart+Gulleford

It can be free but it can depend on which box you want and / or subscriptions you may be offered.

I think thus it can be between £0 & £99 (or maybe more) - see my notes I mention below

There is a surcharge for Weekends - I am not sure but I think £15

You may wish to read some notes I have made for people considering switching from SKY +/HD to SKY Q

SKY +/HD to SKY Q