topic Re: Cancel in Sky Q

Cancel

Lfuller123 — Fri, 09 Feb 2024 14:43:24 GMT

I want to cancel my subscription

Re: Cancel

GD1 — Fri, 09 Feb 2024 14:47:46 GMT

@Lfuller123 You will need to call Sky or use the following link https://www.sky.com/help/articles/cancel-sky-tv#contact-leave

On the link provided (In the UK) it should include a Message Us option between 0900-1930.

You can also call on 150 from a Sky Mobile or Sky Talk line

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

If you don't see the Contact options on the link above make sure java script is enabled on your browser.

Re: Cancel

Daniel0210 — Fri, 09 Feb 2024 14:49:25 GMT

@Lfuller123

The latest T’s and C’s explicitly state you can’t cancel when still in a minimum term deal unless Sky agree. If they agree you’ll have to pay the remainder of your discounted term.

Return packaging will be sent out near the end of your notice period. Obtain proof of posting and keep it safe and indefinitely.