https://helpforum.sky.com/t5/Sky-Q/Remote-configuration-not-working/m-p/4558360#M630163 <P>Hi recently got sky and my remote isn’t working, the configuration on the buttons is wrong, the volume button is turning the tv off, I have requested a new remote but had a text say not possible, I have put new batteries in I have pressed down 1 and 3/ 7 and 9 together nothing is fixing it . Please help.&nbsp;</P> Fri, 09 Feb 2024 11:33:05 GMT JordanS1994 2024-02-09T11:33:05Z https://helpforum.sky.com/t5/Sky-Q/Remote-configuration-not-working/m-p/4558360#M630163 <P>Hi recently got sky and my remote isn’t working, the configuration on the buttons is wrong, the volume button is turning the tv off, I have requested a new remote but had a text say not possible, I have put new batteries in I have pressed down 1 and 3/ 7 and 9 together nothing is fixing it . Please help.&nbsp;</P> Fri, 09 Feb 2024 11:33:05 GMT https://helpforum.sky.com/t5/Sky-Q/Remote-configuration-not-working/m-p/4558360#M630163 JordanS1994 2024-02-09T11:33:05Z