https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4558059#M630096 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3468991">@Hixsonl</a>&nbsp;wrote:<BR />Hi. My sky q box won't connect to my broadband, which it has previously been connected to for years. The router and box haven't been moved. I've reset the sky q box and the router. All my other items like laptop and phones are connected and working fine to the router. I've reset the network status and tried connecting to the router again. However it doesn't connect when I'm holding the wps button. The correct one on the side. I have also tried the option to add as a non sky router (even though it is) and it picks up my WiFi as its listed, I go in it and enter password from back of router but it then says the password is wrong. Any help would be really appreciated. Thanks<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3468991">@Hixsonl</a>&nbsp;try resetting you router there should be a reset button on the router it sound like you have a SR 203 so the reset button is on the back of the router press and hold it for 20 seconds Once the router is back up and running reboot your Q main box and as you know once it ask you to press the wps button go to your router and press the WPS button&nbsp;</P> Thu, 08 Feb 2024 20:53:39 GMT Laing1 2024-02-08T20:53:39Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4558048#M630090 Hi. My sky q box won't connect to my broadband, which it has previously been connected to for years. The router and box haven't been moved. I've reset the sky q box and the router. All my other items like laptop and phones are connected and working fine to the router. I've reset the network status and tried connecting to the router again. However it doesn't connect when I'm holding the wps button. The correct one on the side. I have also tried the option to add as a non sky router (even though it is) and it picks up my WiFi as its listed, I go in it and enter password from back of router but it then says the password is wrong. Any help would be really appreciated. Thanks Thu, 08 Feb 2024 20:44:48 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4558048#M630090 Hixsonl 2024-02-08T20:44:48Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4558059#M630096 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3468991">@Hixsonl</a>&nbsp;wrote:<BR />Hi. My sky q box won't connect to my broadband, which it has previously been connected to for years. The router and box haven't been moved. I've reset the sky q box and the router. All my other items like laptop and phones are connected and working fine to the router. I've reset the network status and tried connecting to the router again. However it doesn't connect when I'm holding the wps button. The correct one on the side. I have also tried the option to add as a non sky router (even though it is) and it picks up my WiFi as its listed, I go in it and enter password from back of router but it then says the password is wrong. Any help would be really appreciated. Thanks<HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3468991">@Hixsonl</a>&nbsp;try resetting you router there should be a reset button on the router it sound like you have a SR 203 so the reset button is on the back of the router press and hold it for 20 seconds Once the router is back up and running reboot your Q main box and as you know once it ask you to press the wps button go to your router and press the WPS button&nbsp;</P> Thu, 08 Feb 2024 20:53:39 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4558059#M630096 Laing1 2024-02-08T20:53:39Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4558078#M630101 <P>Perfect, that worked. Thank you so much, been driving me mad</P><P>&nbsp;</P> Thu, 08 Feb 2024 21:21:56 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4558078#M630101 Hixsonl 2024-02-08T21:21:56Z https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4558085#M630106 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3468991">@Hixsonl</a>&nbsp;wrote:<BR /> <P>Perfect, that worked. Thank you so much, been driving me mad</P> <P>&nbsp;</P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3468991">@Hixsonl</a>&nbsp;glad to have helped&nbsp;</P> Thu, 08 Feb 2024 21:36:38 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-Q-won-t-connect-to-broadband/m-p/4558085#M630106 Laing1 2024-02-08T21:36:38Z