Slow Ethernet Connection To Sky Q Mini Box

StuartW1 — Thu, 08 Feb 2024 19:51:55 GMT

Hi, I've recently had Sky Fibre fitted with speeds to the Sky Router showing a very respectable 500mbps. I have two separate Cat5 cables, one running from the Sky Router to the main Sky Q Box, and the other to my Sky Q Mini Box.

Using the Netflix App on the Sky Q Main Box I can see there is a healthy 300mbps connection. WiFi in the same room as the Sky Q Main Box is a good 250mbps.

On the Sky Q Mini Box the speed, using the Netflix App on the Sky Q Mini Box, is sub 50mbps. WiFi in the same room as the Sky Q Mini Box is a poor 25mbps. (An iMac connected via Ethernet to the Sky Router, in the same room as the Sky Q Mini Box, gets a very healthy 500mbps connection).

How do I increase the speed to the Sky Q Mini Box? The poor speed means poor WiFi in that room and I think it is also resulting in the Sky Q Mini Box sound sometimes dropping for a second, especially if people are using the WiFi in that room.

Any help would be very much appreciated! 👍😀👍

topic Slow Ethernet Connection To Sky Q Mini Box in Sky Q

Slow Ethernet Connection To Sky Q Mini Box