topic Re: Return address requested in Sky Q

Return address requested

Mangue — Thu, 08 Feb 2024 14:52:56 GMT

Please can you send me return package or the broadband equipment return address

Re: Return address requested

Daniel0210 — Thu, 08 Feb 2024 14:59:29 GMT

@Mangue
If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband].

You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail.
https://www.sky.com/help/articles/return-tv-broadband

If you haven’t anything suitable contact Sky again and ask if they’ll re-send. Keep your proof of posting safe and indefinitely and if you use Royal Mail’s collect from home service, keep a record of the tracking number.

Re: Return address requested

Mangue — Fri, 09 Feb 2024 23:00:00 GMT

Please send the address to send it to the sky broadband equipment

Re: Return address requested

Laing1 — Fri, 09 Feb 2024 23:06:14 GMT

@Mangue wrote:

Please send the address to send it to the sky broadband equipment

@Mangue if you follow the blue link in @Daniel0210 post above it will give you an address to send your equipment back to