topic Re: Changing my sky Q package in Sky Q

Changing my sky Q package

Grif10 — Wed, 07 Feb 2024 18:54:38 GMT

My current sky Q contract has expired I wish to continue using sky Q but only wish to have the basic signature package I've looked online and I see sky is offering it for £31

Id like to sign up to this package asap .

Could someone tell me the easiest way to do this please without getting a sales guy trying to sell me a far bigger package

( I've been with sky for over 22years )

Re: Changing my sky Q package

Daniel0210 — Wed, 07 Feb 2024 19:04:17 GMT

@Grif10

Technically you're discounts expired not your contract. Give Sky a call, mention what parts of your subscription you wish to cancel, and try to negotiate a new deal which will require another 18 month minimum term contract. Sky are not obliged to offer you another discount so if you’re offered something acceptable you need to agree to it there and then because if you decide to think about it the offer may no longer be available when you call back.

Re: Changing my sky Q package

oldfella — Wed, 07 Feb 2024 19:04:38 GMT

@Grif10 wrote:

My current sky Q contract has expired I wish to continue using sky Q but only wish to have the basic signature package I've looked online and I see sky is offering it for £31

Id like to sign up to this package asap .

Could someone tell me the easiest way to do this please without getting a sales guy trying to sell me a far bigger package

( I've been with sky for over 22years )

Hi @Grif10

Afraid you need to speak directly to `Sky.

If you need to contact them you need to persevere by phone.
To contact Sky
Select Need more help
at the bottom of the following link and this will lead to a phone contact.
Ignore all automated messages and wait for an agent
https://www.sky.com/help/home

Re: Changing my sky Q package

Adam+sky+82 — Wed, 07 Feb 2024 19:08:21 GMT

Hi, I would check if that offer is for SkyQ or Sky Stream first

Re: Changing my sky Q package

Grif10 — Wed, 07 Feb 2024 19:11:53 GMT

Thanks for that 👍🏻

Re: Changing my sky Q package

Grif10 — Wed, 07 Feb 2024 19:12:25 GMT

Many thanks for your help 👍🏻

Re: Changing my sky Q package

Grif10 — Wed, 07 Feb 2024 19:14:05 GMT

Thanks for your help much appreciated