topic Re: Recording HD in Sky Q

Recording HD

koojo — Wed, 07 Feb 2024 15:42:43 GMT

I cannot record any programs from Channel 5HD catchup/on demand part of my skyQ. I donot have a HD subscription but Channel 5HD is a free to air channel. I can watch live tv in HD and also record from the planner in HD but trying to download episodes missed am unable to do! I have even tried tried searching for SD versions of a program which dont seem to be available given HD is free to air anyway.
Do anybody have any ideas?

Re: Recording HD

Laing1 — Wed, 07 Feb 2024 15:46:40 GMT

@koojo wrote:

I cannot record any programs from Channel 5HD catchup/on demand part of my skyQ. I donot have a HD subscription but Channel 5HD is a free to air channel. I can watch live tv in HD and also record from the planner in HD but trying to download episodes missed am unable to do! I have even tried tried searching for SD versions of a program which dont seem to be available given HD is free to air anyway.
Do anybody have any ideas?

@koojo this has come up before and although you can watch and record channel 5 in HD without the HD subscription to be able to watch catchup/on demand in HD from channel 5 you need to have the HD subscription.

This seems to be a channel 5 decision

Re: Recording HD

koojo — Wed, 07 Feb 2024 16:22:15 GMT

Thanks for the response. Channel 5 decision to do this dont seem fsir as said programs are not available in SD neither ..

Re: Recording HD

oldfella — Wed, 07 Feb 2024 16:28:25 GMT

@koojo wrote:

Thanks for the response. Channel 5 decision to do this dont seem fsir as said programs are not available in SD neither ..

Hi @koojo

Exactly what content are you trying to watch?

Not all Channel 5 catch-up is HD only

Re: Recording HD

koojo — Wed, 07 Feb 2024 16:58:19 GMT

Is season 6 of Dogs behaving (very) badly. It was once on the the planner and series linked. Just noticed last night that season 6 had started but the series link has disappeared from the planner. So trying to record the 5 episodes we have missed is impossible for reasons mentioned above!

Re: Recording HD

nigea99 — Wed, 07 Feb 2024 17:29:53 GMT

hi @koojo

All Series 6 episodes 1 -6 are showing as available in SD on my box

Please may I suggest you try changing your download preference to SD
Main Menu -> Settings -> Setup -> Preferences

(Please note this setting can only be set on the Main box)