topic Re: No satellite signal on my Q box recording ok and apps in Sky Q

No satellite signal

Janeferg99 — Tue, 06 Feb 2024 19:27:47 GMT

Not receiving a satellite signal can't watch any channels can watch recordings through been like this since I renewed contract on the 22nd Jan

Re: No satellite signal

Daniel0210 — Tue, 06 Feb 2024 20:18:05 GMT

@Janeferg99
”No signal” tends to be a message from your TV (in which case check the cables going to the TV).

A “no satellite signal” message relates to your Sky box.

Whenever a “no satellite signal” message is displayed firstly check that the connections from the Sky dish going into the back of your Sky Q box are still finger tight. Also check out the troubleshooting on this link
https://www.sky.com/help/articles/sky-tv-no-satellite-signal-sky-q
It may then give you the opportunity to arrange an engineer to check the alignment of your dish (it’s not something that will necessarily be visible to the naked eye and could only affect one or two channels). If you’re on a communal dish you may initially need to liaise with your landlord or building management company.

Re: No satellite signal on my Q box recording ok and apps

Swansman21 — Tue, 06 Feb 2024 22:57:55 GMT

No signal with my Q box pre recorded ok

Re: No satellite signal on my Q box recording ok and apps

Daniel0210 — Wed, 07 Feb 2024 05:33:54 GMT

@Swansman21

My reply, post 2 above, applies to you too.