https://helpforum.sky.com/t5/Sky-Q/My-sky-is-not-working/m-p/4555340#M629582 <P>The sky is not working.&nbsp;<BR />it keeps saying technical fault when ever we try to download anything and now is not working at all</P> Mon, 05 Feb 2024 18:55:09 GMT Reis1 2024-02-05T18:55:09Z https://helpforum.sky.com/t5/Sky-Q/My-sky-is-not-working/m-p/4555340#M629582 <P>The sky is not working.&nbsp;<BR />it keeps saying technical fault when ever we try to download anything and now is not working at all</P> Mon, 05 Feb 2024 18:55:09 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-is-not-working/m-p/4555340#M629582 Reis1 2024-02-05T18:55:09Z https://helpforum.sky.com/t5/Sky-Q/My-sky-is-not-working/m-p/4555350#M629583 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3966771">@Reis1</a>&nbsp;wrote:<BR /> <P>The sky is not working.&nbsp;<BR />it keeps saying technical fault when ever we try to download anything and now is not working at all</P> <HR /></BLOCKQUOTE> <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3966771">@Reis1</a>&nbsp;</P> <P>First try rebooting your Q box.</P> <P>To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.<BR />Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.<BR />Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)<BR /><BR />note: some features may take up to 5 minutes to return.</P> Mon, 05 Feb 2024 19:08:27 GMT https://helpforum.sky.com/t5/Sky-Q/My-sky-is-not-working/m-p/4555350#M629583 oldfella 2024-02-05T19:08:27Z