https://helpforum.sky.com/t5/Sky-Q/Returns/m-p/4554971#M629525 <P>I have been sent a box to return my sky products. however, I am slightly confused as there is only one box?&nbsp;<BR />it states on the letter that the only thing I need to return in the sky broadband hub/power cable. Is this correct? Do you &nbsp;not need the sky tv box?&nbsp;<BR /><BR /></P><P>thank you&nbsp;</P> Mon, 05 Feb 2024 13:10:48 GMT Kirstie4 2024-02-05T13:10:48Z https://helpforum.sky.com/t5/Sky-Q/Returns/m-p/4554971#M629525 <P>I have been sent a box to return my sky products. however, I am slightly confused as there is only one box?&nbsp;<BR />it states on the letter that the only thing I need to return in the sky broadband hub/power cable. Is this correct? Do you &nbsp;not need the sky tv box?&nbsp;<BR /><BR /></P><P>thank you&nbsp;</P> Mon, 05 Feb 2024 13:10:48 GMT https://helpforum.sky.com/t5/Sky-Q/Returns/m-p/4554971#M629525 Kirstie4 2024-02-05T13:10:48Z https://helpforum.sky.com/t5/Sky-Q/Returns/m-p/4554991#M629526 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3966454">@Kirstie4</a>&nbsp;</P> <P>That's probably the box for the hub.&nbsp;<SPAN>If you’ve successfully cancelled Sky should send out returns packaging near the end of any cancellation period, [14 days for Broadband] [31 days for Sky Q].&nbsp;</SPAN></P> <P><BR /><STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 05 Feb 2024 13:25:37 GMT https://helpforum.sky.com/t5/Sky-Q/Returns/m-p/4554991#M629526 Daniel0210 2024-02-05T13:25:37Z