topic Re: Paramount plus error code 3304 in Sky Q

Paramount plus error code 3304

Maissie8 — Sun, 04 Feb 2024 22:24:28 GMT

Just like others who have posted about this, we cannot watch anything on Paramount plus and get the Oops error code 3304.

Everyone who has posted about this gets invited into a chat by Sky.

What isn't on any of these threads, is what the solution is!

Please help!

Re: Paramount plus error code 3304

caesarome — Mon, 05 Feb 2024 05:44:36 GMT

@Maissie8

Have you tried a reboot of your Sky Q box ?

Re: Paramount plus error code 3304

Maissie8 — Mon, 05 Feb 2024 13:52:24 GMT

I hadn't, because it was late and I was being lazy- but also other people who have posted about the same problem continued to have the same issue even after resetting the Sky Q box.

However, after fully resetting the box today, the 3304 error is no longer appearing and everything seems to be working.

Neither Paramount plus or Amazon Prime seem to run very smoothly through Sky. They always feel clunky with lots of buffering. It's not that much of a shock that this error code came up.

Thanks for telling me to switch it off and on again! 😉