https://helpforum.sky.com/t5/Sky-Q/Engineer-never-turned-up-twice-to-install-tv/m-p/4554597#M629475 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3966040">@Kellie1981</a>&nbsp;wrote:<BR /><P>I ordered it from sky. Twice they made appointment to call to to install it and twice the engineer never turned up or even called me&nbsp;</P><HR /></BLOCKQUOTE><P>So next question is, you say "tv", do you mean Sky Glass or Sky Q?</P> Sun, 04 Feb 2024 21:09:55 GMT Invisiblename 2024-02-04T21:09:55Z https://helpforum.sky.com/t5/Sky-Q/Engineer-never-turned-up-twice-to-install-tv/m-p/4554510#M629454 Can I request a refund or a upgrade Sun, 04 Feb 2024 19:11:54 GMT https://helpforum.sky.com/t5/Sky-Q/Engineer-never-turned-up-twice-to-install-tv/m-p/4554510#M629454 Kellie1981 2024-02-04T19:11:54Z https://helpforum.sky.com/t5/Sky-Q/Engineer-never-turned-up-twice-to-install-tv/m-p/4554523#M629459 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3966040">@Kellie1981</a>&nbsp;wrote:<BR />Can I request a refund or a upgrade<HR /></BLOCKQUOTE><P>Who did you buy the tv from?</P> Sun, 04 Feb 2024 19:26:03 GMT https://helpforum.sky.com/t5/Sky-Q/Engineer-never-turned-up-twice-to-install-tv/m-p/4554523#M629459 Invisiblename 2024-02-04T19:26:03Z https://helpforum.sky.com/t5/Sky-Q/Engineer-never-turned-up-twice-to-install-tv/m-p/4554531#M629460 <P>I ordered it from sky. Twice they made appointment to call to to install it and twice the engineer never turned up or even called me&nbsp;</P> Sun, 04 Feb 2024 19:32:54 GMT https://helpforum.sky.com/t5/Sky-Q/Engineer-never-turned-up-twice-to-install-tv/m-p/4554531#M629460 Kellie1981 2024-02-04T19:32:54Z https://helpforum.sky.com/t5/Sky-Q/Engineer-never-turned-up-twice-to-install-tv/m-p/4554597#M629475 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3966040">@Kellie1981</a>&nbsp;wrote:<BR /><P>I ordered it from sky. Twice they made appointment to call to to install it and twice the engineer never turned up or even called me&nbsp;</P><HR /></BLOCKQUOTE><P>So next question is, you say "tv", do you mean Sky Glass or Sky Q?</P> Sun, 04 Feb 2024 21:09:55 GMT https://helpforum.sky.com/t5/Sky-Q/Engineer-never-turned-up-twice-to-install-tv/m-p/4554597#M629475 Invisiblename 2024-02-04T21:09:55Z