topic Re: Currently no programs of this type available on apps in Sky Q

Currently no programs of this type available on apps

David194 — Sun, 04 Feb 2024 17:50:08 GMT

Can't get any apps on sky q it says there are currently no programs of this type available

Re: Currently no programs of this type available on apps

oldfella — Sun, 04 Feb 2024 17:58:31 GMT

@David194 wrote:

Can't get any apps on sky q it says there are currently no programs of this type available

Hi @David194

Looks like you have lost internet connection on your Q box.

First reboot your router. Disconnect power lead for 30 secs to reboot.

Then reboot your Q box.

To reboot press Standby on your Sky Q remote (if the box responds to the remote), and then switch off and unplug at the mains.
Wait at least 30 secs and then Plug back in and switch your Sky Q box back on at the mains.
Wait for the on screen instructions to disappear and the front led to turn Amber. Then wait for 30 secs before you press Home on your Sky Q remote or if this is not working press the standby button on the front of the Q box (Amber led)

note: some features may take up to 5 minutes to return.

If you still have the same issue

Try a Network Reset found in main Q box Home - Settings - Setup - Network.
Highlight Status and then select Reset on the right hand side. Follow instructions to connect by WiFi to your router. Even if reset is not listed there is still an option to connect by WiFi to Sky or 3rd party router
If you are on Sky broadband you will be asked to press the WPS button on the Sky router. (Not on the Q box as the Network reset will start the main Q box WPS automatically). Make sure you press the WPS button on the Sky router and not the reset button.
if you are on 3rd party (non Sky ) broadband then you need to enter the SSID and password for the router 2.4 Ghz WiFi band.

Re: Currently no programs of this type available on apps

David194 — Sun, 04 Feb 2024 18:04:23 GMT

I've got internet on the sky q box I hard wired it because it wouldn't connect to the WiFi.

Re: Currently no programs of this type available on apps

oldfella — Sun, 04 Feb 2024 18:11:17 GMT

@David194 wrote:

I've got internet on the sky q box I hard wired it because it wouldn't connect to the WiFi.

Hi @David194

If you have no minis have you turned the WiFi off on the Q box?

Re: Currently no programs of this type available on apps

Ray+cov — Sun, 04 Feb 2024 18:15:13 GMT

I have the exact problem, plus mini boxes upstairs are not coming on. We have rebooted the box, and performed 001, all to no avail. We phoned sky on Friday, they called back yesterday, the lady thnks it may be our skyq box.This has happened after phoning sky on Thursday to change broadband, although we are not changing yet. Tia.

Re: Currently no programs of this type available on apps

David194 — Sun, 04 Feb 2024 18:15:26 GMT

I updates the software and it's working

Re: Currently no programs of this type available on apps

laura845 — Sat, 24 Feb 2024 12:12:11 GMT

@David194 how did you update it? i'm having the same problem with mine too

Re: Currently no programs of this type available on apps

Chodley — Sat, 24 Feb 2024 12:14:59 GMT

@laura845 wrote:
@David194 how did you update it? i'm having the same problem with mine too

It's in the settings menu