topic Re: Sky premier league in Sky Q

Sky premier league

Noodle0110 — Sun, 04 Feb 2024 15:20:06 GMT

I have subscribed previously and now the channel says I need to subscribe again but its is still showing up on my account as an active subscription

Re: Sky premier league

caesarome — Sun, 04 Feb 2024 16:21:52 GMT

@Noodle0110

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this, so if the bubble hasn't appeared by 7pm it will be tomorrow that they will contact you by it:

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed.

This isn't a live chat so replies are not instant.

Re: Sky premier league

Addie15 — Sun, 04 Feb 2024 16:44:11 GMT

Hi there! Thank you for escalating this. We have sent an invite to @Noodle0110.

Re: Sky premier league

Noodle0110 — Mon, 05 Feb 2024 22:36:16 GMT

All sorted. Thanks for the help!

Re: Sky premier league

caesarome — Mon, 05 Feb 2024 22:37:34 GMT

No problem @Noodle0110.