https://helpforum.sky.com/t5/Sky-Q/multi-room-box/m-p/4554285#M629380 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3965789">@Shell217</a>&nbsp;</P> <P>Did the other two work previously? Which main Sky Q box do you have?&nbsp;<BR /><BR />You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.<BR /><BR />Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:- <BR />Home - Settings - System Info - Hardware Version<BR />If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.<BR /><BR />All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.</P> Sun, 04 Feb 2024 13:56:27 GMT Daniel0210 2024-02-04T13:56:27Z https://helpforum.sky.com/t5/Sky-Q/multi-room-box/m-p/4554282#M629379 <P>Hi I have got 3 extra mini boxes and pay multi room but only 1 extra box is working&nbsp;</P> Sun, 04 Feb 2024 13:52:14 GMT https://helpforum.sky.com/t5/Sky-Q/multi-room-box/m-p/4554282#M629379 Shell217 2024-02-04T13:52:14Z https://helpforum.sky.com/t5/Sky-Q/multi-room-box/m-p/4554285#M629380 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3965789">@Shell217</a>&nbsp;</P> <P>Did the other two work previously? Which main Sky Q box do you have?&nbsp;<BR /><BR />You can have a maximum of 4 mini boxes loaned to you by Sky. You can watch Sky content on two minis and the main box at the same time. You may be able to use a 3rd mini box at the same time if you’re using it for one of the apps such as Netflix.<BR /><BR />Be aware the original 1TB (non-UHD) Sky Q box only allows one mini to be in use. To check if you have the non UHD 1TB box check in:- <BR />Home - Settings - System Info - Hardware Version<BR />If it shows as 32Cxxx then you have a non UHD 1TB that only supports 1 active mini box.<BR /><BR />All 2TBs and the UHD/HDR 1TB permit two mini boxes. Each mini box which is loaned to you may be subject to a one off upfront charge but you only need one Sky Q monthly Multiscreen subscription.</P> Sun, 04 Feb 2024 13:56:27 GMT https://helpforum.sky.com/t5/Sky-Q/multi-room-box/m-p/4554285#M629380 Daniel0210 2024-02-04T13:56:27Z