All apps disappeared on skyq

Ray+cov — Fri, 02 Feb 2024 11:00:15 GMT

All our apps on skyq have disappeared, we have performed all the relevant cures, still no joy.

Thankyou

Re: All apps disappeared on skyq

Daniel0210 — Fri, 02 Feb 2024 11:06:04 GMT

Without knowing the relevant cures you've tried have you rebooted your main Sky Q box?

Do the same with any mini boxes if necessary-
~ Using the remote put your main Sky Q box into standby
~ switch the box off at the plug
~ wait at least 30 seconds and then switch the box back on at the plug
~ follow the on screen instructions
~ when the screen goes blank and the blue Q stops pulsating wait another 30 seconds
~ press the 🏠 button

If you've tried that and it hasn't worked you could try refreshing the Apps in the engineers menu.

~ press the 🏠 home button then scroll down to settings and hi-light it
~ press 001 then select to get to the menu

~ scroll down to apps > press refresh

topic Re: All apps disappeared on skyq in Sky Q

All apps disappeared on skyq

Re: All apps disappeared on skyq