topic Re: Sky box in Sky Q

Sky box

Kenny7 — Mon, 29 Jan 2024 15:04:11 GMT

My sky box sometimes won't switch on and other times it s like it keeps jumping back

Have done all the recovery procedures and have done updated the software

Re: Sky box

Addie15 — Tue, 30 Jan 2024 08:23:26 GMT

Hi there, @Kenny7. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sky box

Lisa-P1987 — Thu, 01 Feb 2024 11:19:36 GMT

We are still looking to help you @Kenny7 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks