topic Re: Sky mini box in Sky Q

Sky mini box

Rob139 — Thu, 01 Feb 2024 10:37:12 GMT

Hi.Hope someone can help.

Have just recieved my sky q mini box.

Both are connected to WiFi,both working fine.

The thing is,when I turn off the plug at the wall on the main box I get nothing on the mini box.

Would I have the same problem using an thereto cable on the main box.

Thank you

Rob139

Re: Sky mini box

oldfella — Thu, 01 Feb 2024 10:41:00 GMT

@Rob139 wrote:

Hi.Hope someone can help.

Have just recieved my sky q mini box.

Both are connected to WiFi,both working fine.

The thing is,when I turn off the plug at the wall on the main box I get nothing on the mini box.

Would I have the same problem using an thereto cable on the main box.

Thank you

Rob139

Hi @Rob139

Main box needs to be powered on and at least in standby for the mini to work.

All Q boxes need to be powered on to function.

Re: Sky mini box

Invisiblename — Thu, 01 Feb 2024 11:38:29 GMT

@Rob139 wrote:
The thing is,when I turn off the plug at the wall on the main box I get nothing on the mini box.

Question - why are you turning your main Sky Q box off at the wall? It uses very little power in standby & Sky does most of its 'housekeeping' overnight (assuming the box is in standby)

Re: Sky mini box

TimmyBGood — Thu, 01 Feb 2024 12:01:15 GMT

@Rob139

Like almost all modern 'smart' devices the main Q box is intended to be powered at all times, and Mini box functionality relies upon that being the case. All data for the Mini, whether from the satellite dish or online, flows through the main box and that cannot happen if it is unpowered rather than being in its power-saving mode.