topic When clicking on apps they don’t open. I have to turn everything off and reconnect to be able to do in Sky Q

When clicking on apps they don’t open. I have to turn everything off and reconnect to be able to do

Katherine7 — Wed, 31 Jan 2024 18:19:50 GMT

Apps not loading.

have to turn sky tv unit off and reboot for the apps to load.

Mr+Flibbles+86 — Thu, 01 Feb 2024 08:25:08 GMT

Hi there @Katherine7, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Tom-W19 — Sat, 03 Feb 2024 09:15:18 GMT

An invite was sent but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.