topic Re: Sky tv remote is not working in Sky Q

Sky tv remote is not working

lmcn1 — Wed, 31 Jan 2024 14:05:05 GMT

Sky tv remote is not working

Re: Sky tv remote is not working

Daniel0210 — Wed, 31 Jan 2024 14:12:19 GMT

In what way is it no longer working? Is it still paired? After checking the basics, ie; fresh batteries, re-pairing etc if your Sky Q remote is definitely broken/faulty, if you follow this link it should allow you to do some more troubleshooting and then it’ll send you to a form to request a replacement (apparently this is not available to customers in the ROI).
https://www.sky.com/help/articles/lost-stolen-damaged-sky-q-equipment#get-in-touch

It may be quicker to purchase a new remote from a retailer or larger supermarket. If you do that as well you’ll have a spare.

Re: Sky tv remote is not working

Laing1 — Wed, 31 Jan 2024 15:07:34 GMT

@lmcn1 wrote:

Sky tv remote is not working

@lmcn1 Try resetting your remote.
Press the buttons 7 & 9 together on the remote until it’s led flashes four times.
Then press 1 & 3 together until the led flashes twice then follow onscreen instructions to repair the remote.