https://helpforum.sky.com/t5/Sky-Q/Return-box/m-p/4549604#M628527 <P>Following a home move I returned all the old Sky equipment, I have now received an email from you asking for the return of the Sky Q ZTB UHD, which I have found. Would you be able to send a box so I can get it back to you. Thanks. Peter.&nbsp;</P> Mon, 29 Jan 2024 19:27:32 GMT PBT13 2024-01-29T19:27:32Z https://helpforum.sky.com/t5/Sky-Q/Return-box/m-p/4549604#M628527 <P>Following a home move I returned all the old Sky equipment, I have now received an email from you asking for the return of the Sky Q ZTB UHD, which I have found. Would you be able to send a box so I can get it back to you. Thanks. Peter.&nbsp;</P> Mon, 29 Jan 2024 19:27:32 GMT https://helpforum.sky.com/t5/Sky-Q/Return-box/m-p/4549604#M628527 PBT13 2024-01-29T19:27:32Z https://helpforum.sky.com/t5/Sky-Q/Return-box/m-p/4549610#M628528 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3940654">@PBT13</a>&nbsp;<BR />You’re not talking to Sky Customer Services here. This is a customer based forum where customers try to help other customers.</P> <P><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and ask if they’ll re-send. <STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 29 Jan 2024 19:31:57 GMT https://helpforum.sky.com/t5/Sky-Q/Return-box/m-p/4549610#M628528 Daniel0210 2024-01-29T19:31:57Z