topic Sound issues in Sky Q

Sound issues

Phil+T1 — Mon, 29 Jan 2024 15:57:12 GMT

Sound breaking up on main Q box and mini box / multiple channels, perfect most of time but then breaks up / loses sound for a few seconds

Re: Sound issues

Addie15 — Tue, 30 Jan 2024 08:22:43 GMT

Hi there, @Phil+T1. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Sound issues

Lisa-P1987 — Thu, 01 Feb 2024 13:03:18 GMT

Thanks for chatting to us @Phil+T1 . Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks