https://helpforum.sky.com/t5/Sky-Q/Sky-q-not-working/m-p/4549378#M628488 <P>We are having the exact same issue. Spoken to someone on the phone today who tried a software update, still hasn't worked.&nbsp;</P> Mon, 29 Jan 2024 15:55:23 GMT ShaunH88 2024-01-29T15:55:23Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-not-working/m-p/4549362#M628485 <P>My sky q is not Working. When a change the channel, it changes but I can only hear the same channel as before, but the screen is black. And this goes on for a few minutes&nbsp;</P> Mon, 29 Jan 2024 15:41:16 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-not-working/m-p/4549362#M628485 Skinz6480 2024-01-29T15:41:16Z https://helpforum.sky.com/t5/Sky-Q/Sky-q-not-working/m-p/4549378#M628488 <P>We are having the exact same issue. Spoken to someone on the phone today who tried a software update, still hasn't worked.&nbsp;</P> Mon, 29 Jan 2024 15:55:23 GMT https://helpforum.sky.com/t5/Sky-Q/Sky-q-not-working/m-p/4549378#M628488 ShaunH88 2024-01-29T15:55:23Z