https://helpforum.sky.com/t5/Sky-Q/Waiting-for-reply-about-returning-sky-Q-box/m-p/4549006#M628443 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2836576">@Jacob+Darcey</a>&nbsp;wrote:<BR /> <P>Waiting to get an answer about returning sky Q box&nbsp;<FONT size="2" color="#999999"><EM>(removed)</EM></FONT></P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I>Moderator note: Removed personal/identifiable details<BR /><BR /></I></P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2836576">@Jacob+Darcey</a>&nbsp;</P> <P>What was the question ?<BR /><BR />If you’ve successfully cancelled your Sky Q subscription Sky should send out returns packaging near the end of the cancellation period, [31 days for Sky Q box(es)], to the address that the subscription was registered at. If you’ve moved to Sky Glass or Stream any Sky Q packaging is sent out a bit later in case you change your mind.<BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and ask if they’ll re-send. <STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 29 Jan 2024 09:57:04 GMT Daniel0210 2024-01-29T09:57:04Z https://helpforum.sky.com/t5/Sky-Q/Waiting-for-reply-about-returning-sky-Q-box/m-p/4547331#M628440 <P>Waiting to get an answer about returning sky Q box&nbsp;<FONT size="2" color="#999999"><EM>(removed)</EM></FONT></P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I>Moderator note: Removed personal/identifiable details<BR /><BR /></I></P> Mon, 29 Jan 2024 09:39:38 GMT https://helpforum.sky.com/t5/Sky-Q/Waiting-for-reply-about-returning-sky-Q-box/m-p/4547331#M628440 Jacob+Darcey 2024-01-29T09:39:38Z https://helpforum.sky.com/t5/Sky-Q/Waiting-for-reply-about-returning-sky-Q-box/m-p/4549006#M628443 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2836576">@Jacob+Darcey</a>&nbsp;wrote:<BR /> <P>Waiting to get an answer about returning sky Q box&nbsp;<FONT size="2" color="#999999"><EM>(removed)</EM></FONT></P> <P>&nbsp;</P> <P style="font-size: smaller; color: #939799;"><I>Moderator note: Removed personal/identifiable details<BR /><BR /></I></P> <HR /></BLOCKQUOTE> <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2836576">@Jacob+Darcey</a>&nbsp;</P> <P>What was the question ?<BR /><BR />If you’ve successfully cancelled your Sky Q subscription Sky should send out returns packaging near the end of the cancellation period, [31 days for Sky Q box(es)], to the address that the subscription was registered at. If you’ve moved to Sky Glass or Stream any Sky Q packaging is sent out a bit later in case you change your mind.<BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and ask if they’ll re-send. <STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Mon, 29 Jan 2024 09:57:04 GMT https://helpforum.sky.com/t5/Sky-Q/Waiting-for-reply-about-returning-sky-Q-box/m-p/4549006#M628443 Daniel0210 2024-01-29T09:57:04Z