topic Re: Internet connection error in Sky Q

Internet connection error

Chris_whitby — Sun, 28 Jan 2024 20:20:35 GMT

Hi I'm having internet connection problems, none of my satellite boxes work apart from the main. Can't get booster to connect to WiFi

Re: Internet connection error

oldfella — Sun, 28 Jan 2024 20:23:57 GMT

@Chris_whitby wrote:

Hi I'm having internet connection problems, none of my satellite boxes work apart from the main. Can't get booster to connect to WiFi

Hi @Chris_whitby

Who is your Broadband supplier?

Re: Internet connection error

Laing1 — Sun, 28 Jan 2024 20:24:12 GMT

@Chris_whitby wrote:

Hi I'm having internet connection problems, none of my satellite boxes work apart from the main. Can't get booster to connect to WiFi

@Chris_whitby firstly who is your Internet service provider

Re: Internet connection error

Chris_whitby — Sun, 28 Jan 2024 20:59:30 GMT

EE. The wps on sky booster doesn't flash

Re: Internet connection error

oldfella — Sun, 28 Jan 2024 21:03:04 GMT

@Chris_whitby wrote:

EE. The wps on sky booster doesn't flash

Hi @Chris_whitby

The Sky Q Booster will only connect to Sky WiFi.

Can you connect the booster by Ethernet to your EE router?

Edit

Your Q booster will only connect by WPS to a Q box