https://helpforum.sky.com/t5/Sky-Q/TNT/m-p/4548729#M628385 <P>When calling Sky they are within their rights to not match an online offer which is what they have done here. You haven't said what is happening when you try to order it yourself either online or via your&nbsp;Sky box ?</P> Sun, 28 Jan 2024 19:54:13 GMT caesarome 2024-01-28T19:54:13Z https://helpforum.sky.com/t5/Sky-Q/TNT/m-p/4548720#M628384 <P>TNT currently on offer for £18 a month can't upgrade either via my Sky Q box or via my Sky account online says to ring number and I have but have to pay £20 a month. When I said it's on offer for £18 they say I can have it at this price only at £20.</P><P>&nbsp;</P> Sun, 28 Jan 2024 19:47:34 GMT https://helpforum.sky.com/t5/Sky-Q/TNT/m-p/4548720#M628384 Gooner8888 2024-01-28T19:47:34Z https://helpforum.sky.com/t5/Sky-Q/TNT/m-p/4548729#M628385 <P>When calling Sky they are within their rights to not match an online offer which is what they have done here. You haven't said what is happening when you try to order it yourself either online or via your&nbsp;Sky box ?</P> Sun, 28 Jan 2024 19:54:13 GMT https://helpforum.sky.com/t5/Sky-Q/TNT/m-p/4548729#M628385 caesarome 2024-01-28T19:54:13Z https://helpforum.sky.com/t5/Sky-Q/TNT/m-p/4548733#M628386 <P>Telling me can't process order &amp; to call Sky&nbsp;</P> Sun, 28 Jan 2024 19:57:37 GMT https://helpforum.sky.com/t5/Sky-Q/TNT/m-p/4548733#M628386 Gooner8888 2024-01-28T19:57:37Z